On August 31, 2017, the UKGC published a decision to recover compensation and fines from 888 UK Limited. As a result of a lengthy investigation, the company was forced to pay 7,824,023 pounds. Compensations were sent to gamblers and the commission itself.
The penalty was mainly a violation of the rules of conduct with players who decided to self-exclude themselves from 888 sites and services. In the end, the company paid all the fines and agreed to publish materials to warn other operators and allow them to learn a timely lesson from the incident.